Payment Method

At Sesdress, we provide secure and convenient payment options for customers purchasing products through our online store.

The payment methods available to you will be displayed during checkout based on your location, order information, and other applicable conditions.

1. Accepted Payment Methods

Depending on availability at checkout, Sesdress may accept the following payment methods:

• Visa

• Mastercard

• American Express

• Discover

• PayPal

• Other payment methods displayed on the checkout page

The payment methods actually available for your order will be shown during checkout before you complete your purchase.

2. Credit and Debit Card Payments

Customers may be able to pay for their orders using an eligible credit or debit card.

When paying by card, you may be required to provide information such as:

• Cardholder name

• Card number

• Expiration date

• Security code

• Billing address

Card payments are processed through the applicable payment service provider.

For security reasons, Sesdress does not intentionally store customers' complete credit or debit card numbers on our own website systems when the payment is processed by a third-party payment provider.

3. PayPal

Where available, customers may choose PayPal during checkout.

When PayPal is selected, the payment may be processed directly through PayPal in accordance with PayPal's terms and privacy policy.

Customers should review the payment information displayed by PayPal before confirming the transaction.

4. Payment Currency

Unless otherwise indicated during checkout, prices on our website are displayed in USD (United States Dollars).

If your bank account or payment card uses another currency, your bank or payment provider may convert the transaction into your local currency.

Currency conversion rates and any foreign transaction fees are determined by your bank, card issuer, or payment provider and may vary.

Sesdress does not control exchange rates or fees charged by your financial institution.

5. When Your Payment Is Charged

When you place an order, the applicable payment provider may authorize or charge the payment according to the payment method used.

An order is considered successfully placed only after the payment has been successfully authorized or completed and an order confirmation has been generated.

If a payment cannot be authorized or completed, the order may not be accepted or may remain incomplete.

6. Order Confirmation

After a successful order is placed, we will send an order confirmation to the email address provided during checkout.

The order confirmation may include:

• Order number

• Products purchased

• Product quantities

• Order amount

• Shipping information

• Billing information

• Payment status

• Other information relating to the transaction

Please review your order confirmation and contact us promptly if any information is incorrect.

7. Payment Authorization and Verification

For certain transactions, our payment service providers or fraud prevention systems may require additional verification before a payment can be completed.

Additional verification may be requested to help protect customers and our business against unauthorized transactions and payment fraud.

If a payment cannot be verified or authorized, we may contact you for additional information or the transaction may be declined.

We will not ask customers to provide their full payment card password, online banking password, or other sensitive authentication credentials by email.

8. Payment Failure

If your payment fails or is declined, you may need to:

• Confirm that your card information is correct

• Confirm that your billing information matches the information registered with your card issuer

• Check whether your card has sufficient available funds or credit

• Contact your bank or card issuer

• Try another available payment method

Sesdress does not control payment decisions made by banks, card issuers, PayPal, or other payment providers.

If you continue to experience payment problems, please contact us at:

support@sesdress.com

9. Duplicate Charges

If you believe you have been charged more than once for the same order, please contact us as soon as possible.

Please provide:

• Order number

• Name used for the order

• Email address used during checkout

• Relevant transaction information

We will review the order and payment records and assist with the issue.

Please note that a temporary authorization or pending transaction shown by your bank may not represent a completed duplicate charge.

10. Payment Security

We take reasonable measures to protect customer and transaction information.

Payment information may be transmitted and processed through secure payment service providers and appropriate security measures.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Customers should use a secure device and network when making purchases and should never share their payment account passwords or authentication codes with others.

11. Third-Party Payment Providers

Some payments may be processed by third-party payment providers.

When you select a third-party payment method, your payment information may be processed directly by that provider in accordance with its own terms, privacy policy, and security practices.

Third-party payment providers may have their own requirements regarding payment verification, transaction authorization, refunds, chargebacks, and dispute handling.

12. Refunds

Approved refunds are generally issued to the original payment method used for the order.

Once we process a refund, the time required for the funds to appear in your account depends on the payment provider, card issuer, bank, or other financial institution.

If you have not received an expected refund after the applicable processing period, please contact us at:

support@sesdress.com

We may request your order number and relevant payment information so that we can investigate the status of the refund.

13. Order Cancellation and Payment

If you request cancellation of an order, the ability to cancel and receive a refund may depend on the processing or production status of the order.

If a cancellation is approved, any applicable refund will be processed in accordance with our Return & Refund Policy.

Please contact us as soon as possible if you need to cancel an order.

14. Pricing and Payment Amount

The total amount payable for your order will be displayed during checkout before you complete the purchase.

The amount may include applicable:

• Product prices

• Shipping charges

• Taxes or other charges, where applicable

Customers should review the final order total before submitting payment.

If a pricing or payment error is discovered, we will take reasonable steps to correct the error and contact affected customers where appropriate.

15. Payment Disputes

If you believe there is an unauthorized or incorrect charge relating to your Sesdress order, please contact us first at:

support@sesdress.com

We will review the transaction and work with you to resolve the issue where possible.

Customers may also have rights and remedies available through their bank, card issuer, PayPal, or other payment provider, subject to the applicable provider's policies.

16. Contact Us

If you have any questions about payment methods, payment processing, order charges, or refunds, please contact us:

Sesdress Customer Service

Email: support@sesdress.com

Phone: +86 13182645623

Service Hours: Monday–Friday, 8:30 AM–6:00 PM (UTC+8)

Business Address:

Suzhou Xin Xingjie Wedding Dress Co., Ltd.

Room 2307, Building 8, Jinmao City Garden
No. 777 Jinmen Road
Gusu District, Suzhou, Jiangsu 215008
China

For questions about returns and refunds, please also review our Return & Refund Policy before contacting customer service.