SEEL WORRY-FREE DELIVERY

Insurance Provider Notice

This insurance service is provided by a third-party insurance company, Seel, Inc., and not by the Merchant Sesdress.com. The Merchant is not responsible for the administration, coverage, or claims process of this insurance service. This service is available in US, CA, UK, FR, DE, NL, AU, NZ.

Definitions

The following terms define the covered events under this insurance service:

  • Delay: The Merchant Product is not delivered within 30 calendar days after timely shipment by the Merchant.
  • Loss: The Merchant Product is not delivered within 60 calendar days after timely shipment by the Merchant.
  • Porch Piracy: Express / EMS routing information indicates the package has been delivered but was not manually signed for, and the Customer reports to the Partner that they have not received the package.
  • Damage: The Merchant Product is visibly cracked, smashed, bent, crushed, or otherwise rendered unusable, excluding cosmetic damage (e.g., scratches, dents), manufacturing defects, mispacking, or unsealed packaging.

Compensation

Compensation for covered events is as follows:

  • Delay: $5.00 (in the currency of the actual transaction).
  • Loss: The actual order value paid for the purchase (excluding discounts and shipping fees).
  • Damage: The actual order value paid for the purchase (excluding discounts and shipping fees).

Refund

This cost can't be refund after order shipped.